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Welcome to London Taxi and Private Hire

Information for London taxi and private hire drivers and vehicles

I want to become a London taxi or private hire driver / I want to apply for a new taxi or private hire vehicle licence:

If you wish to apply for a new London taxi or private hire driver or vehicle licence, please read our guidance here.

You can then create your online account and apply for your driver or vehicle licence.

I am an existing taxi or private hire driver looking to renew my driver and/or vehicle licence:

If you have previously applied for, or renewed, your driver licence online, you will have an online account already set up. You do not need to create another account.

Please sign in to your account to renew your driver licence or to apply for a new vehicle licence.

Please be aware that applications to renew a taxi or private hire driver licence can only be made from three months of the expiry of your licence. You can apply for a new vehicle licence online at any time.

If you have an existing vehicle licence, this will be listed under the vehicle section of your account. If you cannot see your existing vehicle licence through your online account please call 0343 222 5555.

I am an existing taxi or private hire driver / vehicle owner but I don't have an online account:

If you already hold a taxi or private hire driver or vehicle licence but do not have an online account, you can create one.

You will receive a letter confirming your unique customer account details as part of your renewal pack. These unique customer account details must be used to create your online account. This is to make sure that your account is correctly linked to your existing licence. If you do not do this then you will not be able to renew your driver or vehicle licence online.

If you have a query about your online account, please call 0343 222 4444.

Information for London private hire operators

I am a Nominated Representative for a private hire operator

If you have been nominated as a representative for a private hire operator and do not hold a London taxi or private hire licence, you will need to register here for an online customer account.

If you already hold a London Taxi or Private Hire licence, you will receive a letter reminding you of your unique customer account details. These details must be used to register for an online customer account.

When registering for an online customer account, you will need to enter your unique customer account details. This is so that your account can be correctly linked to the relevant operator licence(s).

Please make sure you use your unique customer account details when registering. If you do not enter your unique details, you will be unable to link your account and will not be able to upload driver and vehicle data as a Nominated Representative.

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